I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 business days to process and prepare your order to ship out, after processed and sent out typical delivery time is 7-12 business days however you may recieve it sooner. Tracking numbers will be updated 3-5 busiess days after your order has been Shipped. If you don't have a tracking number after 7 business days please email us at firstname.lastname@example.org
can my item be be returned?
We do offer refunds but it can only be in the form of store credit. We give you 10 days to contact us to file a claim.
Can I cancel my order?
You are able to cancel your order with no penalty within 24 hours of purchasing, after that time frame the order cannot be cancelled.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply email us within 24 hours of purchasing, after that timeframe no changes can be made.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time after processed is around 7-12 business days.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to email@example.com and we will be happy to assist you in any way we can.